Operations Systems Manager I

Incomm Payments Uk LTD-posted 7 months ago
Full-time • Mid Level
Newnan, GA
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The Operations Systems Manager will be responsible for overseeing the maintenance and further development of our warehouse management system (WMS) and collaborate to develop additional tools to aid in logistics operations and data reporting. Remote but located within close proximity to Atlanta/ Newnan, GA area. The employee will need to be able to travel into the ATL office or Newnan Warehouse about 20% of the time.

  • Collaborate with third-party vendors to maintain and iterate on a robust WMS as it develops through its integration lifecycle.
  • Develop strong understanding of internal warehouse operations to aid in thoughtful development and expertise in the WMS system.
  • Ensure seamless operation of the WMS to ensure operational up time and efficiency.
  • Conduct regular system audits and optimizations to improve and expand system functionality.
  • Implement ETL processes to ensure accurate data migration and transformation.
  • Maintain an up-to-date knowledge of industry best practices and technological advancements.
  • Lead WMS-related projects from inception to completion, ensuring timely delivery and adherence to budget.
  • Develop and maintain project plans, timelines, and documentation.
  • Coordinate with cross-functional teams to ensure project success.
  • Serve as the primary point of contact for third-party vendors for WMS and DOM systems.
  • Monitor vendor performance and compliance with contractual agreements.
  • Facilitate effective communication and collaboration between vendors and internal teams.
  • Provide training and support to warehouse staff and other users of the WMS.
  • Develop and maintain user manuals and training materials.
  • Address and resolve technical issues promptly.
  • Bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or a related field preferred.
  • 1-3 years proven experience in operations management, systems integration, and warehouse management systems.
  • Knowledge in coding languages such as SQL, Python, and Java.
  • Strong understanding of ETL processes and data management.
  • Excellent project management skills with a track record of successful project delivery.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
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