Operations Support

Span Alaska Transportation-posted 4 months ago
Anchorage, AK
Truck Transportation
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The Operations Support position will assist management in ensuring all departments and remote terminals have adequate coverage to maintain an efficient, cost effective, safe, productive, and professional operation, while ensuring positive customer service and employee relations.

  • Assist management when full coverage cannot be maintained in the following departments: Drivers, Dispatch, Warehouse, and Operations Admin.
  • Fill in for Dispatch, Remote Terminal Management and Office, Drivers (including Linehaul with appropriate endorsements), Warehouse Leads and/or supervisors, and Yard.
  • Assist in deliveries and dispatch when all departments are at full capacity.
  • Assist customers via phone, face-to-face and email regarding freight, researching problems, in a polite and professional manner.
  • Trainer in the Driver Training Program.
  • Linehaul dispatch, which may include coordinating and scheduling all trailers to/from Terminal, coordinating and scheduling load planning, maintaining daily trailer inventory control, and updating trailer tracking and dock checks.
  • Communicate and enforce Company policies.
  • Update shipment tracking system when needed and help maintain timely data integrity.
  • Assist coworkers and other departments as requested.
  • Consistently adhere to all of Span/MSTS Safety and Fit for Duty policies and procedures as well as DOT regulations.
  • Special projects as required.
  • Other duties as assigned.
  • High School diploma (or equivalent) required or any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position.
  • Minimum three years' experience required.
  • Hazardous Materials Certificate.
  • Forklift Certificate.
  • Clean driving record.
  • Higher education/vocational training.
  • Prior management experience.
  • Transportation or freight experience.
  • Valid Class A CDL license.
  • Current Medical Card.
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