Operations Support Technician
About The Position
Works under minimal s uper v1s 1on of the Sr Director of Healthcare Operations. Provides centra l ized support to the retail pharmacy store teams to achieve pharmacy service goa l s related to programs suc h as medication therapy management and medication adherence. Follows standa rd procedures to accomplish assigned tasks. Complete tasks related to supporting operations w ithin the pharmacy. Act i v itie s will relate to clinical program s upport , immuni zat i on workflow an d compliance , comm uni cation and knowledge base management, and pharmacist scheduling and pa yro ll functions. This is not a remote position.
Requirements
- Previous experience in pharmacy operations
- Minimum: High School Diploma or GED
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Responsibilities
- Centrally prepare Stars, TIPs and CMRs for patients assigned to sto re s in the MTM platform software
- Co m plete techn i c ian driven targeted i nt erve nti o n s in O ut comes.
- Reconcile the allergy and medication list from the MTM softwa r e with the prescription history in
- Transcribe the TIPs or alerts from the MTM software t o the CMR Worksheet
- Submit the CMR Worksheet to the Manager of Pharmacy Services for
- Provide CMR worksheets to pharmacy teams fo r cases
- Commun i cate with pharmacy staff to ensure completion of prepped
- Comp let e t ech driven TIPs in the OutcomesMTM
- S upp ort off site flu
- Act as a liaison between the store and the cl ini c
- Coord inat e execution of the
- Work with store teams and Regional Pharmacy Managers to select clinic
- Coord in ate marketing materials for eac h
- Track sched ul ed and com ple ted clinics using t h e Flu Cl ini c T r
- Support appropriate billing of
- Support appropriate record keeping for vacc inat
- Help maintain patient records in the
- Aid pharmacists in obtaini n g access to the H
- Support store level comp lian ce w ith vacc inati on regulations
- Track CPR and Hep B Vaccination status
- Coord inat e communicat i on to the store teams
- Assign and track
- Se nd daily emails
- Maintain resources in task
- Creates the working schedu lin g for
- Prepares payroll for Regional Healthcare Manager to approve and resolves payroll issue s when
- Maintain s pharmacist and techn i cian licensing and
- Participate in additional pharmacy serv i ce-related proj ects as
- Maintain confident iali ty regarding all pat ient
- Must keep current with a ll State and Federal requirements related to conditions of
- Respon sib l e for comp l eting all mandatory and regulatory training
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
