Operations Support Technician

Triumph GroupWest Hartford, CT
34dOnsite

About The Position

Triumph has an exciting opportunity for a Operations Support Technician to join the electronics team in West Hartford, CT. The Operations Support Technician will provide production support for the manufacture and test of electronic hardware, troubleshooting, and problem resolution for highly engineered electronic engine control products. As a member of the Electronics Value Stream, you will be responsible for meeting customer delivery requirements by effectively troubleshooting product, assisting in identifying test set issues, and working in a team atmosphere with Product Support, Engineering, and Quality groups to resolve production issues. Responsibilites include troubleshooting electronic hardware down to the component level to determine root cause and resolution of malfunction with data driven evidence to support corrective actions. Document required repair hardware to operational state and execute verification activities at the sub-circuit, assembly, and end item levels. Work with the Engineering Department to execute root cause and corrective action plans. Additional responsibilities include:

Requirements

  • Associate Degree in technical field or equivalent certification.
  • 5+ years of electronic product troubleshooting experience.
  • Understanding of microprocessor based control systems.
  • Strong background in analog and digital circuitry.
  • Familiar with electronic theorems, laws, and equations.
  • Methodical troubleshooting approach.
  • Ability to efficiently isolate problems and drive root cause.
  • Strong problem solving skills and written communication capability.
  • Team player, comfortable working in a cross functional group.
  • Experience using MS Office Suite (Word, Excel, Outlook, and PowerPoint).

Nice To Haves

  • Previous experience in aerospace engine controls a plus.
  • FAA Repair Station experience.
  • Working experience with CAN (controller area network) protocol.
  • Experience with LABVIEW.
  • Working knowledge of JTAG.

Responsibilities

  • Execute production testing, product verification assignments, and troubleshooting end items to the component level.
  • Conduct, gather, and document test results data to identify trends.
  • Utilize standard laboratory equipment to perform data gathering, troubleshooting, and corrective action. This laboratory equipment includes; soldering irons, DVM, power supplies, oscilloscopes, meters, and other standard mechanical hand tools.
  • Read and interpret schematic diagrams and PCB layouts.

Benefits

  • Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
  • Healthcare spending accounts
  • Paid parental leave
  • Paid/flexible time off in addition to paid company holidays
  • 401(k) with company match
  • Disability and life insurance
  • Incentives and performance-based rewards
  • Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Transportation Equipment Manufacturing

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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