Operations Support Technician

Element Materials Technology•Eagan, MN

About The Position

Element Eagan is looking for a Operations Support Technician to join our growing team. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Requirements

High-school diploma or equivalent required, Bachelor's Degree in related field of study preferred
Proficient Microsoft Excel modelling skills and PowerPoint
Experience in use of Microsoft D365F&O beneficial – full training will be provided
Ability to meet deadlines and prioritize in a fast-paced, dynamically changing environment
Strong communication skills, both verbal and written, and ability to work and interact with all levels of personnel in the company
Ability to be flexible and adaptable in a continuously evolving environment
Be able to work across time zones and work with globally diverse cultures
Ability to work independently

Responsibilities

Use of D365F&O and Realtime as an administrator of the system
Provide direct support and financial analysis skills to the various Operational, Commercial and Functional teams in the laboratory in order to help drive top line revenue growth and overall profitability
Collaborate with the corporate finance team to ensure efficiency in all work streams and to help the team drive continual innovation and improvement in all current and future processes
Active involvement in Annual Budget processes, Revenue tracking, Project and business costs, WIP calculations, and Invoicing
Provide analysis and financial data to help the local team focus on and leverage growth opportunities whilst also maximizing cost efficiencies
Implement and manage cost controls, purchase orders, inventory, and corresponding invoicing
Assist accounts payables with processing vendor invoices, resolving discrepancies between Element POs and invoices received, and corresponding with vendors when there are issues
Support collection efforts and invoice resolution activities, manage customer portals for appropriate invoicing
Investigate discrepancies/errors in revenue and cost data and drive corrective actions to resolve the issues and correct processes to ensure errors to not recur.
Manage vendor onboarding.
Manage customer logistics needs, including receiving, processing, and shipping of customer parts/materials.
Perform contract for customer orders, ensuring correctness of purchase orders, quotes, and customer account information.