Operations Support Specialist - Animal Shelter

Humane Colorado•Denver, CO

5d•$23 - $24

About The Position

Humane Colorado is seeking a dependable and flexible Operations Support Specialist to support daily shelter operations and ensure the highest quality care for animals and patrons. This role works across departments to help wherever needed, providing hands-on support with cleaning, stocking, events, transport, and animal handling. You’ll assist with offsite adoption events, large animal impounds, maintain clean and organized workspaces, and help with daily care tasks. This role requires the ability to lift up to 50 pounds, work in a fast-paced environment with exposure to animals and cleaning products, and safely handle animals of all sizes and temperaments. A valid driver's license is required. Candidates must be comfortable working weekends and holidays as needed and be willing to obtain certification in euthanasia-related tasks. Shelter, veterinary, or animal care experience is a plus. If you enjoy variety in your workday, are quick to jump in and help, and thrive in a team-focused environment that supports animal welfare, we encourage you to apply! Purpose of the Position: This position provides support to all shelter operations teams by completing administrative, cleaning, and other support tasks ensuring the highest quality care for the animals and patrons served at Humane Colorado.

Requirements

Proficiency in Microsoft Office Programs
Excellent verbal and written communication skills
Strong interpersonal communication skills
Ability to follow timelines for projects, accomplish multiple tasks, and maintain flexibility in a dynamic work environment
Required Education : High school diploma or equivalent
Special Training, Certification or Licensure : Valid driver’s license and insurable driving record

Nice To Haves

Experience working with handling animals in a shelter or similar environment

Responsibilities

Will float to various departments to support sheltering teams as assigned.
Support incoming in-kind donations and maintain an organized storage space.
Ensure hallway clean-up stations are stocked and organized.
Maintain the Humane Colorado’s standard of neat and clean facilities in assigned areas of responsibility.
Cover tasks, staff shortages, or scheduling challenges as needed.
Lead and make plans for offsite adoption events as assigned.
Assist with investigations cases as needed, including making plans for large animal impounds.
Obtain and maintain required certification to perform duties of euthanasia technician, holder, and trainer.
Provide oversight and project management for specific limited or on-going projects and processes.
Maintain safe animal handling skills, including the ability to handle dangerous/fractious animals.
May provide ongoing support and training to staff and volunteers.
Complete driving errands as needed.
Partner with departments as needed to ensure the Humane Colorado’s facilities and equipment are in good working order.
Provide appropriate content to Development, Marketing, Communications, and Education teams.
People Care People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and Humane Colorado business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.