Operations Support Specialist (Boston, MA)

TCR • Boston, MA

5h • $65,000 - $70,000

About The Position

The Operations Support Specialist will support the organization with administrative and project related tasks related to the growth and day-to-day operations of the TCR workshops.

Requirements

• 3–5 years of experience in administrative, operations support, or service coordination.
• Strong financial acumen and proficiency with MS Office; SAP/ERP experience is a plus.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently and as part of a team.
• High school diploma required; post-secondary education a plus.

Responsibilities

• Serve as a key liaison with customers regarding repair approvals and invoicing.
• Track preventive maintenance (PM) schedules; share monthly reports & ensure equipment release/completion.
• Support parts room organization and create purchase requisitions.
• Approve vendor invoices and manage work order utilization.
• Conduct workshop safety audits and toolbox talks.
• Assist with biweekly payroll reporting and customer billing processes.
• Follow up on subcontractor work and tire purchase orders.
• Contribute to a safe, efficient, and customer-focused operational environment.

Benefits

• Medical Health Insurance
• HSA and FSA plans available
• Vision Insurance
• Dental Insurance
• ST and LT disability insurance
• Life Insurance
• 401k Plan
• PTO increasing up to 20 days
• Paid sickness per annum
• Provision of all PPE
• UNLIMITED REFERRAL BONUSES

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED