About The Position

We are seeking a reliable and motivated Operations Support Specialist & Yard Maintenance to join our team. This role combines administrative operational support with hands-on facility and grounds maintenance to help ensure smooth daily operations at our facility. The ideal candidate is organized, proactive, and comfortable working both in an office environment and outdoors. POSITION OVERVIEW The Operations Support Specialist & Yard Maintenance provides clerical and administrative support to department managers while assisting with daily operational coordination. In addition, this role is responsible for maintaining the facility grounds, building areas, and yard to ensure a clean, safe, and professional environment. This position is ideal for someone who enjoys a variety of tasks, from office coordination to light maintenance and outdoor work.

Requirements

  • High school diploma or GED required.
  • Minimum 3 years of relevant work experience in administrative support, operations, facilities maintenance, or a related field preferred.
  • Ability to perform general labor and facility maintenance tasks.
  • Experience using basic hand tools and power tools.
  • Strong organizational and communication skills.
  • Ability to follow directions and work both independently and as part of a team.
  • Basic computer skills, including the ability to use software systems for reporting, scheduling, and ticket management.
  • Comfortable working in both office and outdoor environments.

Responsibilities

  • Create, distribute, and close customer service tickets daily.
  • Maintain and distribute departmental information and updates.
  • Communicate with supervisors and managers regarding operational or dispatch issues.
  • Prepare and maintain operational reports as directed by management.
  • Use software tools to track and manage tasks such as: Time and attendance Safety incidents Contract labor tracking
  • Assist with operational projects and initiatives.
  • Communicate with customers regarding service issues when needed.
  • Coordinate scheduling and work assignments with employees.
  • Perform general building and facility maintenance.
  • Maintain cleanliness of restrooms, storage areas, garages, and facility grounds.
  • Walk property regularly to identify repairs or safety concerns.
  • Remove environmental hazards and maintain a safe work environment.
  • Maintain parking lot and surrounding property.
  • Perform landscaping duties including: Mowing grass Trimming trees and shrubs Weeding flower beds Edging borders Cleaning gutters
  • Perform painting or minor repairs as needed.
  • Participate in company-sponsored training programs.
  • Stay current on job-related technology and operational tools.
  • Perform additional duties as assigned by supervisors or management.
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