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The Operations Support Specialist in Supply Chain at Mass General Brigham plays a crucial role in managing the Procure to Pay process for 16 institutions, including Massachusetts General Hospital and Brigham and Women's. This position serves as the first point of contact for customers, ensuring operational excellence and customer satisfaction within a $3.5 billion supply chain. The specialist will handle inquiries, resolve issues, and support compliance with strategic initiatives while maintaining high standards of productivity and quality.