Operations Support Specialist II - 1st shift

Blue Origin • Space Coast, FL

12d

About The Position

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required! This position is for a weekday shift (Monday through Friday). 30% Help Desk management – Occupy the Production Operations Control Center (POCC) which serves as the customer service hub for Blue Origin Manufacturing. Update the POCC monitors with rotational presentations and timely general notifications. 35%: Day to day support - Support current business systems including issue identification and resolution, functional performance monitoring and recovery strategies to meet business objectives. Leverage both user feedback and business need to drive improvement. 30%: Shared Asset Prioritization – Manage shared asset reservations like forklifts, cranes, trucks, and transport carts. Prioritize customer requests according to critical path schedule needs.

Requirements

• Word, Excel, Outlook, Power Point, Project
• Has functional understanding of lean manufacturing, production KPIs, and how these are fed by enterprise business systems.
• Bachelor’s Degree
• Not afraid of positive confrontation and de-confliction.
• 2+ years of experience in a manufacturing and/or supply chain driven environment.
• Strong background in data analysis, inventory accounting, and a solid understanding of cost accounting.
• Skilled in data extraction, data manipulation, report writing, and aesthetic data presentation.
• Proficient in the use of technology and automation to achieve overall business goals.
• Results-driven and proactive in achieving future goals.
• Possess a solid understanding of financial and operating measurements of manufacturing areas of responsibility.
• Proven track record of analyzing information and reporting gaps, presenting solutions, and implementing mitigation plans accordingly.
• Advanced knowledge of Microsoft Office Suite.
• Excellent written /verbal communications skills.

Nice To Haves

• Flexible to work varied shifts, overtime, weekends and travel on occasion
• Can join SQL tables and produce repeatable data from tools.
• Based upon job duties, may need to work in various areas that may cause exposure to fumes, dust, toxic or caustic chemicals (well below OSHA and exposure guidelines), outdoor weather, moving mechanical parts and/or be part of a hearing conservation program due to noise levels around certain equipment.
• Must wear appropriate personal protective equipment as necessary.
• Ability to handle multiple decisions based on workload dispersion, program priorities and management and customer decisions
• Highly skilled in Microsoft Office Suite (Excel, Word, etc)
• Strong interpersonal skills including excellent written and oral communication skills
• Strong math and analytical skills to solve problems
• Excellent organizational skills and attention to detail

Responsibilities

• Help Desk management – Occupy the Production Operations Control Center (POCC) which serves as the customer service hub for Blue Origin Manufacturing.
• Update the POCC monitors with rotational presentations and timely general notifications.
• Day to day support - Support current business systems including issue identification and resolution, functional performance monitoring and recovery strategies to meet business objectives.
• Leverage both user feedback and business need to drive improvement.
• Shared Asset Prioritization – Manage shared asset reservations like forklifts, cranes, trucks, and transport carts.
• Prioritize customer requests according to critical path schedule needs.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level