Operations Support Specialist II

Pike Corporation • Fort Mill, SC

84d

About The Position

The Operations Support Specialist II position provides a wide range of operational support activities for the regional and local office organization within United Grid Solutions. The incumbent will support client interaction up to and including time and expense processing and invoice preparation. This position is critical to ensure the day to day office operations are organized and functional. Strong organization skills and communications skills are critical to the successful performance of this role.

Requirements

• High school degree or GED required.
• Associates degree (AA or equivalent from two-year college or technical school) preferred.
• 1-3 years experience in Operations Support Specialist I role or other similar experience.
• Ability to read and interpret documents such as procedure manuals and operational procedures.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or the business community.
• Proficient use of Microsoft Office products including PowerPoint, Access, and Adobe Acrobat.
• Ability to deal and work well with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
• Demonstrated ability to work independently and follow through on assignments.
• Excellent organizational and planning skills.
• Excellent interpersonal skills.
• High commitment to achieving goals and plans.
• Demonstrated skill in verbal/written communications.

Responsibilities

• Support time and expense entry process to ensure corporate deadlines are met.
• Review time and expense reports for accuracy and completeness.
• Run and review summary reports for management approval as required.
• Prepare client invoices with all required supporting documentation.
• Maintain records, files and databases of projects and operational data.
• Develop reports, charts, graphs, etc. as required.
• Provide support for project/program performance review as assigned.
• Coordinate materials for meetings and training sessions.
• Respond to customer inquiries and serve as liaison between company and client.
• Support accounts receivable and accounts payable processes.
• Support local management on all items with landlord including invoice review and facility service requests.
• Research for products and services as required for office.
• Organize and maintain materials for local reference library.
• Handle travel arrangements as required.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees