Operations Support Specialist I-CC

Pike Corporation•Shreveport, LA

10d

About The Position

SUM M A R Y: This is an entry level position responsible for providing internal customer service with a broad range of operational support activities for local and regional Pike Engineering operations. This role will report to a Supervisor or Manager in a Pike Engineering office. ESSENTI A L DUTIE S A ND RESPONSIBILITIE S : Under supervision the individual in this role is expected to:  Input information accurately from a variety of sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations and other processes as assigned.  Provide general administrative and clerical support including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility.  Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness  Arrange employee engagement activities in the office.  Prepare and modify documents including correspondence, reports, drafts, memos and emails as directed  Meet established deadlines and deliver requested information in a timely manner  Scheduling and coordinating meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability  Support company and client sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.  Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy and PPE assignment.  Cost-effectively monitor and order office supplies as required  Assist with new employee on-boarding process  Assist with maintaining fleet vehicles with coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment.  Perform other dutiesas assigned by management. CO M PLEXITY OF WORK : Semi-routine; majority of work covered by established procedures. RE L A T IONSHI P OUTSID E WOR K GROU P : Exchange of information, which occasionally requires tact and/or diplomacy. SUPERVISORY RESPONSIBILITIE S : N/A

Requirements

REGU L A R A T TEND A NC E is required.
High school degree or GED.
0-1 Year(s) Experience in similar support role or performing general administrative duties.
Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
Ability to write simple correspondence.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to compute rate, ratio and percent and to draw and interpret spread sheets
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving few concrete variables in standardized situations.
Required computer skills and knowledge of relevant software
Required knowledge of operation of standard office equipment
Required knowledge of clerical and administrative procedures and systems such as filing and record keeping
Demonstrated ability to work independently and follow through on assignments
High energy level with ability to work in fast paced, ambiguous environment
Professional appearance maintained at all times
Ability to deal and work well with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
Team oriented

Nice To Haves

Associates degree (AA or equivalent from tw o - y e ar college or technical school).
Familiarity with utility or engineering office operations is preferred.

Responsibilities

Input information accurately from a variety of sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations and other processes as assigned.
Provide general administrative and clerical support including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility.
Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness
Arrange employee engagement activities in the office.
Prepare and modify documents including correspondence, reports, drafts, memos and emails as directed
Meet established deadlines and deliver requested information in a timely manner
Scheduling and coordinating meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability
Support company and client sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.
Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy and PPE assignment.
Cost-effectively monitor and order office supplies as required
Assist with new employee on-boarding process
Assist with maintaining fleet vehicles with coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment.
Perform other dutiesas assigned by management.