Operations Support Manager

MasTec Inc.•Knoxville, TN

52d

About The Position

At MasTec Communications Group we build for the future. Yours and ours. As an Operations Support Manager, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety! As an Operations Support Manager, you are responsible for administrative and technical management for outside plant construction projects and the direction of underground construction including directional drilling, aerial construction, and splicing through subordinate managers. You believe in doing the job right. Being the best. And you're up for the challenge. In addition, you will: Oversee total construction effort to ensure projects are constructed by design, budget, and schedule Interface with field managers, clients, subcontractors, and owners to assure customer satisfaction Plan, coordinate, and/or supervise activities of all operations' employees on assigned projects Confer with project personnel to update project schedules every week Keep direct contact with projects in progress by visiting project sites Assist in disputes on all projects, negotiating as required to resolve construction problems Oversee all bid projects, including P&L responsibility and management of fleet assets dedicated to bid projects Work with the Office Manager to ensure compliance with all internal reporting deadlines. Prepare weekly revenue and cost reports Prepare and submit invoicing every week Work to resolve all accounts receivable invoices over 51 days Ensure all company, client, and project policies, procedures, and standards are adhered to and interpret policies as required Cultivate and continuously seek to enhance an in-depth understanding of corporate and industry practices, processes, standards, etc. and their impact on project activities Assist with implementation/interpretation of safety programs Liaise with estimating to ensure projects comply with cost, revenue, and schedule Examine estimates of material, equipment, production costs, performance requirements, and delivery schedules to ensure completeness and accuracy Prepare status reports and modify schedules or plans as required Prepare project reports for management, client, or others, including dollar estimates to complete and variance analysis for significant items Analyze projects for adherence to budget and percentage of profitability Directly supervise 4 to 8 Construction Managers, Project Managers, and Construction Supervisors Carry out supervisory responsibilities such as training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints or resolving problems according to company policies Perform other duties as required and/or assigned

Requirements

You have a track record of completing work with a high level of quality
You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
Have a Bachelor's Degree in Construction Science, Engineering, or related field or equivalent work experience
Have 5 years of management level experience in outside plant construction
Able to read, analyze, and interpret engineering drawings, blueprints, technical procedures, or governmental regulations
Able to write reports and business correspondence
Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Able to solve practical problems and deal with a variety of concrete variables in situations where only standardization exists
Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Possess strong written and verbal communication skills are required
Have strong organizational and business management skills
Have proficiency with Microsoft Office applications

Responsibilities

Oversee total construction effort to ensure projects are constructed by design, budget, and schedule
Interface with field managers, clients, subcontractors, and owners to assure customer satisfaction
Plan, coordinate, and/or supervise activities of all operations' employees on assigned projects
Confer with project personnel to update project schedules every week
Keep direct contact with projects in progress by visiting project sites
Assist in disputes on all projects, negotiating as required to resolve construction problems
Oversee all bid projects, including P&L responsibility and management of fleet assets dedicated to bid projects
Work with the Office Manager to ensure compliance with all internal reporting deadlines.
Prepare weekly revenue and cost reports
Prepare and submit invoicing every week
Work to resolve all accounts receivable invoices over 51 days
Ensure all company, client, and project policies, procedures, and standards are adhered to and interpret policies as required
Cultivate and continuously seek to enhance an in-depth understanding of corporate and industry practices, processes, standards, etc. and their impact on project activities
Assist with implementation/interpretation of safety programs
Liaise with estimating to ensure projects comply with cost, revenue, and schedule
Examine estimates of material, equipment, production costs, performance requirements, and delivery schedules to ensure completeness and accuracy
Prepare status reports and modify schedules or plans as required
Prepare project reports for management, client, or others, including dollar estimates to complete and variance analysis for significant items
Analyze projects for adherence to budget and percentage of profitability
Directly supervise 4 to 8 Construction Managers, Project Managers, and Construction Supervisors
Carry out supervisory responsibilities such as training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints or resolving problems according to company policies
Perform other duties as required and/or assigned