Operations Support Manager – Transportation & Logistics (DOT Compliance)

Tobin Scientific•Peabody, MA

1d•$85,000 - $100,000•Onsite

About The Position

We are seeking a detail-oriented and proactive Operations Support Manager to oversee and enhance our transportation and logistics operations within Tobin Group. This role will play a critical part in ensuring the Tobin Group's day-to-day logistics functions run smoothly and remain fully compliant with all Department of Transportation (DOT) regulations and safety standards. The ideal candidate will have a strong background in operations management, coaching teams, a solid understanding of transportation compliance, and the ability to lead process improvements. This role requires flexibility with travel between our Peabody and Beverly locations.

Requirements

Bachelor's degree in Logistics, Transportation, Business Administration, or a related field (or equivalent experience).
Minimum of 3-5 years of experience in transportation or logistics operations.
Strong knowledge of DOT, FMCSA, insurance agreements, and related transportation compliance standards.
Experience with transportation management systems (TMS), ELD systems, fleet management systems, and safety monitoring tools.
Excellent organizational, analytical, and problem-solving skills.
Strong leadership and communication abilities.
Ability to work under pressure in a fast-paced environment.
Prior team management is a must.

Nice To Haves

DOT Compliance Certification or similar training is a plus.
Prior experience managing or supporting Class A or B driver fleets.
Knowledge of OSHA and other transportation safety regulations. Warehouse or driving experience a plus.

Responsibilities

Ensure all transportation operations comply with local, state, and federal DOT and motor vehicle registrations.
Maintain and audit driver qualification files, HOS (Hours of Service), vehicle maintenance records, and ELD logs.
Monitor and implement updates to DOT regulations, and communicate changes to leadership and staff.
Coordinate with safety teams on accident reporting, drug & alcohol testing, and compliance training.
Support daily transportation and logistics operations, including routing, scheduling, and dispatching.
Coach and develop drivers on safe driving habits and partnering with vendors for best practices.
Analyze operational performance data to identify inefficiencies and implement solutions, including training programs
Collaborate with drivers, dispatchers, and warehouse personnel to ensure seamless execution of logistics plans.
Develop and document SOPs for operations and compliance workflows.
Identify and lead initiatives to improve service delivery, cost-efficiency, and regulatory adherence.
Ability to partner cross-departmentally to meet company goals.
Provide guidance and support to administrative and logistics support staff.
Conduct training sessions on DOT compliance, safety, and operational procedures.
Serve as a liaison between operations, compliance, HR, and senior management.