Operations Support Manager

Compass Group•Austin, TX

8d•$75,000 - $85,000

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. We are seeking a strategic and detail-oriented Operations Manager to support a high-profile account consisting of 12 distinct foodservice locations. This role demands strong financial acumen, technical fluency with point-of-sale and reporting systems, and excellent interpersonal skills to drive performance through influence rather than direct authority. The Operations Manager will also assist the Vice President of Operations with key regional initiatives and enterprise-level projects that impact broader business performance. Job SummaryWe are seeking an experienced Project Manager to join this busy corporate dining account team. Key responsibilities include:

Requirements

Bachelor’s degree in Business, Hospitality, Finance, or related field preferred
5+ years of experience in operations or financial support, preferably in foodservice, hospitality, or facilities management
Strong technical skills with point-of-sale systems (e.g., Micros, Toast) and enterprise reporting platforms
High proficiency in Microsoft Excel and data analysis; ability to build and maintain operational dashboards
Demonstrated financial acumen with experience in P&L review, labor management, and budget planning
Excellent communication, time management, and problem-solving skills
Ability to work independently, manage multiple priorities, and support executive-level leaders

Nice To Haves

Experience with regional or multi-site support
Familiarity with client contract management and service level expectations
Exposure to project management tools or methodologies

Responsibilities

Provide operational oversight and support across 12 locations within a single corporate or campus environment
Ensure consistent execution of brand, quality, and service standards in alignment with contractual obligations and client expectations
Act as a connector across field teams, regional leadership, and shared services to resolve issues and escalate concerns as needed
Monitor financial performance across the portfolio, with a focus on P&L accuracy, labor control, food cost, and subsidy tracking
Conduct detailed variance analysis and prepare financial summaries for leadership and client review
Support budgeting, forecasting, and strategic savings initiatives under the guidance of the VP of Operations
Serve as the subject matter expert on POS platforms, order/pay systems, and reporting tools
Troubleshoot and resolve technical issues; lead or support implementations and upgrades
Build and maintain operational reporting tools that drive insight and performance transparency
Identify operational challenges and implement practical, data-driven solutions
Standardize reporting, audit tools, and trackers to improve accuracy and accountability across the region
Ensure process alignment and consistency across all units under the account
Maintain strong relationships with client stakeholders, unit managers, and cross-functional teams
Participate in client meetings, walk-throughs, and performance reviews as a representative of regional operations
Communicate updates and outcomes clearly to the Vice President and key partners
Assist the Vice President of Operations in executing regional priorities, project work, and enterprise-level initiatives
Provide operational insights and administrative support on initiatives
Coordinate regional reporting, benchmarking, and special projects as assigned