Operations Support Coordinator

ACE Hardware • Carrollton, TX

94d • $18 - $19

About The Position

The Operations Support Coordinator at Westlake Ace Hardware plays a vital role in ensuring the smooth and efficient running of B2B operations, with a strong focus on inventory management and order fulfillment. Contributing to a positive customer experience.

Requirements

• Previous warehouse experience is often preferred.
• Strong critical thinking and problem-solving abilities.
• Excellent communication and organizational skills.
• Keen attention to detail.
• Capability to research and determine the root cause of delivery flow issues.
• Ability to work both independently and as part of a team in a fast-paced environment.

Responsibilities

• Maintaining the accuracy and availability of a CFC's inventory, ensuring the right products are in the right place at the right time.
• Properly receiving purchase orders from vendors and collaborating with the manager for efficient replenishment of stock.
• Researching and correcting inventory errors, such as overages, shortages, and damaged goods, and working with management to find solutions.
• Utilizing reports and programs, including daily cycle counts, to ensure the ongoing accuracy of inventory records.
• Following established procedures for picking accurate orders as well as making sure all stock is put up with accordance to our SOP's.
• Providing oversight and assistance in various operational functions, including order fulfillment, location code integrity, routing, driving, order picking, managing inventory levels, and coordinating preparation for physical inventories.
• Learning routing software, to route out the market drivers, sharing knowledge with other B2B associates, and keeping the flow of deliveries going.
• Consistently providing amazing customer service to both internal and external customers and being willing to assist in any area needed to achieve B2B goals.

Benefits

• Advancement Opportunities
• Competitive Wages
• Incentive Award Programs
• Vacation Pay
• Sick Pay
• Paid Holidays
• Bereavement Pay
• Helping Hands
• 401(k) with Company Match
• Benefits (Medical/Dental/Vision & More)
• Associate Assistance Program
• Life Insurance
• Short-Term Disability Benefits
• Training & Development
• Recognition
• Associate Discounts
• Anniversary & Service Awards
• PerkSpot
• Talent Search
• Referral Bonuses
• Community Service Involvement

What This Job Offers

• Number of Employees: 5,001-10,000 employees