Operations Support Center, Specialist
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About The Position
The Operations Support Center Specialist role is served by an experienced financial technologist with responsibilities that include providing customer support and production level operational oversight of the Cboe Data Vantage Silexx platform as well as certain other Data Vantage platforms as needed. This role is responsible for providing first level world class support in conjunction with solving problems, monitoring systems, and ensuring systems maintain a healthy state and troubleshooting when they are not. The problems are challenging but rewarding and we look forward to hearing from you if you feel up to the task. OSC Specialists will often act as a liaison between different stakeholders including global and regional banks, buy side firms, corporates, prime brokers, and vendors along with internal business and technology teams. An OSC Specialist must be able to work independently with little to no direct supervision in performing their duties. Additionally, individuals in this role will have many opportunities to provide input into the full lifecycle of projects and to directly impact the success of the team and the greater organization.
