Operations Support Associate | Knox Area
About The Position
At KARM Stores, our team does more than operate thrift stores--we help fund life-changing ministry for people experiencing homelessness and crisis in East Tennessee. The Operations Support Associate plays a key role in supporting store success by working across both retail and processing functions, serving donors and customers well, and helping maintain an organized, productive, and mission-driven environment. This position is ideal for someone who enjoys a variety in their day, works well in a fast-paced setting, values teamwork, and is willing to step in wherever needed to support store operations.
Requirements
- A people-first attitude with a pleasant, willing spirit and servant-hearted approach
- Strong verbal and written communication skills
- Ability to interact professionally with donors, customers, and team members
- Clear handwriting and ability to complete basic documentation accurately
- Strong attention to detail and organization
- Ability to solve problems, take initiative, and work with minimal supervision
- Ability to adapt quickly and work effectively in a fast-paced environment
- Basic computer skills, including typing and web browsing
- Commitment to the mission and values of KARM Stores
Responsibilities
- Support daily operations in both the processing and retail departments
- Welcome and assist donors and customers in a friendly, timely, and professional manner
- Help create a positive experience that reflects appreciation, hospitality, and excellent service
- Assist with stocking sales floor merchandise and organizing clothing racks and displays
- Help maintain an orderly, clean, and efficient work environment
- Complete tasks accurately and efficiently in a fast-paced setting
- Work closely with store leadership and team members to meet operational needs
- Travel with the Operations Support Team from store to store within the assigned zone, as needed
- Contribute to a healthy team culture that supports the mission of KARM Stores
Benefits
- Every Sunday Off — Guaranteed
- Competitive hourly pay based on location and experience
- 25% Employee Discount
- 90-Day Performance Review Eligibility
- Performance-Based Increases
- Referral Bonuses & Incentive Opportunities
- Paid Time Off & Benefits Eligibility (Full-Time)
- Career Growth & Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
