Operations Supervisor

Rapid Reliable Testing-posted about 1 year ago
$54,080 - $62,400/Yr
Full-time • Mid Level
Los Angeles, CA
1,001-5,000 employees
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The Operations Supervisor at DocGo is responsible for overseeing the delivery of quality and cost-effective medical transport services. This role involves monitoring operations, ensuring compliance with company policies, and managing logistics and staffing to support efficient service delivery. The supervisor will work closely with management to maintain strong communication and continuity in operations, while also ensuring that all personnel adhere to established protocols and standards.

  • Functions as an on-line supervisor, monitoring operations to ensure the delivery of quality and cost-effective service.
  • Works as part of a supervisory team with management staff to ensure continuity, consistency, and strong lines of communication.
  • Provides top-tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures.
  • Recognizes and treats any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols.
  • Monitors operations to ensure that all personnel comply with company policies and procedures.
  • Regularly oversees site stocking/cleaning to ensure they meet or exceed state requirements, in regard to maintenance, equipment, supplies, and cleanliness.
  • Ensures that personnel keep facilities/equipment in a clean, sanitary, and functional condition.
  • Ensures all scheduling requirements are met within a timely fashion.
  • Duties include scheduling and staffing, logistics management, clinical and administrative QA/QI, and performance management.
  • Supports team with operations, logistics, staffing, and scheduling.
  • Performs other field staff duties and other tasks as assigned.
  • Must have great communication skills
  • Must be tech savvy and computer literate
  • 2+ years of experience in a supervisory role (preferred)
  • Valid Driver's license (2 years as a minimum) with an acceptable driving record
  • Knowledge of HIPAA (Health Insurance Portability and Accountability)
  • Staff scheduling experience
  • Problem solving skills, attention to detail, & organization skills
  • Proficiency in Microsoft Office
  • Excellent verbal and written communication skills
  • Medical, Dental, and Vision (with company contribution)
  • Paid Time Off
  • 401k
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