Operations Supervisor

Zūm • Los Angeles, CA

81d • $80,000 - $90,000

About The Position

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.

Requirements

• Bachelor in Business Analytics or Business Management or related field
• 3 years’ leadership experience required, with 1 year in ground transportation or logistics industry preferred.
• Strong leadership skills and interpersonal skills
• Strong organizational and group presentation skills
• Well-developed multi-tasking and time management skills

Responsibilities

• Provides overall Zūm operational leadership by directing safe transportation services, managing customer expectations to support the operating plan and overall business goals.
• Provides staff leadership by promoting and ensuring safe, efficient and effective operations.
• Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations; administers employee discipline as necessary.
• Establishes policy and procedures with General Manager and/or Corporate personnel.
• Oversees compliance with state and federal regulations.
• Represents Zūm with customer and stakeholder interactions.
• Develops thorough understanding of contracts and accompanying operational requirements.
• P&L responsibility.
• Manages expenditures in accord with company guidelines.
• Promotes Zūm culture with enthusiasm.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Holidays
• Wellness
• Vacation
• and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees