Operations Supervisor (Part-Time)
About The Position
Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-time Operations Supervisor to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Columbus, OH. This may be the perfect opportunity if you’re interested in operations management, growing your career at a start-up and playing a key role in the growth of a business! Schedule: Hours will vary based on the needs of the business. However, candidates are required to have availability on Fridays, Saturdays, and Sundays.
Requirements
- 1-3 years of supervisory/lead experience
- Prior experience in retail, warehouse, or restaurant operations
- Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
- The ability to lift up to 40 pounds as needed
Responsibilities
- Lead and ensure successful day-to-day lottery processing operations by overseeing and training a team of Operation Associates, proactively making recommendations for operational improvements, and providing general technical support
- Serve as the first point of contact for our Operations Associates and support escalations in the absence of the Operations Manager including facility issues, product outages, and staffing gaps
- Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
- Prepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to Operations Manager
- Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
- Assist with other various ad-hoc duties and projects as needed
- Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)
Benefits
- 401k
- Sick Time
- Dedication to Lifelong Learning through our Monthly Speaker Series
- Monthly cultural and social events
- A culture of trust and accountability
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
