Operations Supervisor-Second Shift

Owens & Minor-posted 1 day ago
Full-time • Mid Level
Hanover, DC
5,001-10,000 employees
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At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. The Operations Supervisor coordinates all operations functions within the DC for multiple departments & business units. The successful candidate should have at least 3 years prior experience handling a multifaceted operation. This will include but is not limited to: all Inbound/Outbound Operations, KPI reporting, Continuous Improvement Strategies, and People Development. The successful candidate must be organized, detail oriented, self-motivated, able to build a cross functional team, as well as a demonstrated ability to respond to changing workloads and priorities. Must have the ability to communicate clearly and to manage multiple assignments and people simultaneously. Performs advanced analysis and resolves routine and some complex inquiries.

  • Ensures all daily operational activities are completed; receiving, putaway, replenishments, picking, loading, etc.
  • Assign teammates to specific duties, such as picking, replenishments, consolidation, loading, putaway, and other functions as needed
  • Analyzes and resolves work problems, or assists teammates in solving work problems
  • Works with Operations Manager and other supervisors to maximize business efficiency
  • Ensure Inbound/Outbound loads are properly closed in JDA, CSW, and SAP on a daily basis
  • Create/maintain a functional cross training matrix to ensure coverage of critical tasks
  • Supervise over OSD Error Tracking & ensure data is properly maintained, communicated & closed
  • Establishes work schedules and ensures that the schedules are correctly implemented and that jobs are assigned effectively and completed properly
  • Teammate Development with a goal oriented mindset
  • Increase accountability for the team. All teammates and Team Leaders
  • Maintain/Report all Daily/Weekly/Monthly KPI’s providing root cause analysis and actions plans when goals are not achieved
  • Coordinate closely with Inbound/Outbound/Inventory operations
  • Screens and hire warehouse teammates; ensures teammates receive the appropriate training for their job function including the efficient and safe operation of all material handling equipment and warehouse machinary
  • Works with Operations leadership to develop and execute initiatives to improve all business functions.
  • Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
  • Provides analysis and interpretation of report data generated from JDA, SAP, PowerBI, CSW & Smart Solve.
  • Mandatory overtime.
  • Excellent written and verbal communication skills
  • Strong organizational, communication and problem-solving skills
  • Ability to communicate with a variety of constituent groups such as senior management, peers, and outside contacts
  • Four Year undergraduate degree or equivalent experience preferred
  • At least 3 - 5 years experience in a warehouse/production environment is preferred
  • Experienced problem solving
  • At least 3 years experience Developing others, preferred
  • At least 3 years knowledge and implementation of Continuous Improvement concepts, preferred
  • Highly Motivated, creative, enthusiastic team player with a passion for training
  • Self-Starter
  • Strong WMS Experience, preferably Red Praire, JDA, or Blue Yonder
  • Microsoft Office skills – Intermediate/Advanced Level: Word, Excel & PowerPoint, SharePoint, Goggle Doc’s
  • Highly motivated, creative, and enthusiastic team player with a passion for training.
  • Acts with a Sense of Urgency and exhibiting strong initiative
  • Strong analytical capabilities with demonstrated skill in evaluating reports, identifying issues, noting trends, and reporting to management.
  • Ability to implement a methodology and establish a process for continual refinement of the methodology.
  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after one year of service
  • Employee stock purchase plan
  • Tuition reimbursement
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