The Operations Supervisor supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.
Lead and supervise the Operations Crew during event set-up and take-down.
Delegate tasks to crew members and ensure they are completed accurately and on time.
Provide training and guidance to new crew members.
Review event specifications and floor plans to ensure proper set-up.
Coordinate with event organizers and other departments to address specific requirements and resolve any issues.
Ensure all equipment, such as tables, chairs, stages, pipe and drape are set up according to the event plan.
Inspect completed set-ups to ensure they meet the required standards and client specifications.
Monitor event spaces during events to ensure everything is functioning correctly and address any issues promptly.
Oversee the takedown process and ensure all equipment is properly stored and the venue is returned to its original condition.
Manage the inventory of event supplies and equipment, ensuring everything is accounted for and in good condition.
Coordinate with the Operations Manager to order necessary supplies and manage stock levels.
Ensure all safety protocols are followed during set-up and takedown activities.
Conduct regular safety briefings with the Operations Crew.
Report any safety concerns or incidents to the Operations Manager.
Maintain accurate records of set-up and takedown activities.
Assist the Operations Manager in scheduling crew members and planning event logistics.
Provide feedback and performance evaluations for the Operations Crew.
Perform other duties as assigned
Must have the ability to work long hours, nights, weekends, and holidays
Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills
Must be self-motivated and have excellent organizational skills
High school diploma (or equivalent)
Minimum of (2) years experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping, event coordination or related field