Operations Supervisor

Burberry•Troy, AL

3d•Onsite

About The Position

INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSEThrough your passion for the brand and professionalism you will be responsible for effectively and efficiently supervising all aspects of the store’s back of house. You will ensure that excellent service is provided to the store staff and effective communication is maintained with departments and external providers to the store.

Requirements

Excellent organisational skills and meticulous attention to detail
Excellent communication skills both verbal and in writing
Ability to work in a busy team environment
Flexible and adaptable to the needs of the business
Previous administration experience and cash handling experience
Excellent understanding of all programs on Microsoft Office
Passion for technology and proven ability to embrace new technology

Nice To Haves

Previous experience with SAP desirable

Responsibilities

To support the General Manager with all procedures put in place to streamline and safe guard thestore.
To ensure that the store operates in accordance with store and company administration systems andprocedures and to minimise losses including Omnichannel and stock pull back.
To effectively use space and stock in the back of house to maximise productivity and minimise stockloss through management of the team and resources.
To manage the alterations and repairs process including co-ordination with on-site tailors and externalvendors to elevate the client experience.
To support the General manager with any stock related collaboration with marketing, clientengagement, merchandising, visual merchandising, facilities or any other such department.
Receiving and handling stock orders receiving from hub or warehouse
Insuring accuracy of products received and reporting any discrepancy
Keeping back of house in a tidy manner compliant with Health and Safety and Retail Operations andStandards.
Quality control on all products at all times and reporting any issues to store lead
Adhoc administration including answering telephone calls, responding and liaising with customerservice, stationary and supermarket orders, general administrative tasks