Operations Supervisor

Nexgrill Industries Inc • Chino, CA

19d • $70,000 - $80,000 • Onsite

About The Position

The Operations Supervisor leads an office-based team responsible for EDI order processing and import/domestic logistics. This team ensures orders from retailers and eCommerce channels are accurately entered, tracked, and delivered on time.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field
• 5–8+ years of experience in supply planning, production planning, inventory management, or related supply chain roles
• Experience operating in a consumer products environment supporting retail and/or eCommerce channels
• Demonstrated expertise in MRP/ERP systems (SAP, NetSuite, Oracle, or similar)
• Advanced Excel skills (pivot tables, XLOOKUP, data modeling)
• Strong understanding of supply chain fundamentals including inventory theory, lead time management, and demand-supply balancing
• Experience participating in and influencing S&OP processes
• Proven ability to lead cross-functional initiatives and influence stakeholders

Nice To Haves

• Prior experience mentoring or informally leading others preferred

Responsibilities

• Supervise and develop a team of EDI order processors handling electronic orders, tracking shipments, and resolving any issues.
• Oversee domestic and international shipping operations, including ocean, air, LTL/FTL, container, and parcel shipments, ensuring timely and compliant delivery.
• Evaluate, negotiate, and manage carrier relationships to secure competitive rates, reliable service, and optimal routing strategies.
• Monitor freight market trends and shipping-related factors (carrier rate changes, capacity constraints, fuel surcharges), and recommend mitigation strategies to leadership.
• Establish, implement, and continuously improve SOPs to ensure operational efficiency and consistency.
• Collaborate cross-functionally with Sales, Customer Service, Warehouse, and Accounting teams to ensure smooth and accurate process execution.
• Coach, mentor, and lead team members by directing workflows, resolving operational challenges, and conducting performance management.
• Support department reporting, budgeting, and operational planning to align operational performance with organizational goals.

Benefits

• 100% employer-paid HMO health care plan
• Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance
• 401(K) Safe Harbor Plan for your future
• Generous paid time off for work-life balance
• Growth through training and development
• Fun, engaging work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees