Operations Supervisor - 2nd Shift

Kane Logistics•Somers, WI

43d•$65,000

About The Position

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence. The Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure efficiency by improving processes, setting team targets, and acting as a link between employees and upper management. Supervisors are also responsible for coaching and resolving issues.

Requirements

High School Diploma or GED; BS/BA in Logistics/Supply Chain, general business relevant field is preferred; or equivalent combination of experience and education.
3+ years proven experience as supervisor or relevant role in a distribution, 3PL or warehouse environment.
Experience with 5S and continuous improvement programs.
Excellent communication and interpersonal skills.
Strong knowledge of MS Office and WMS software.

Nice To Haves

3PL industry experience is strongly preferred.
Food grade warehousing experience.
Experience with time keeping; ADP E-time is a plus.

Responsibilities

Oversee daily activities such as inventory management, shipping/receiving, and material handling.
Develop schedules, assign tasks, and monitor work to ensure productivity and efficiency.
Manage operational budgets and meet customer requirements.
Ensure staff complete necessary training (e.g., OSHA compliance).
Maintain records for audits (OSHA, customer, and others).
Understand customer expectations to meet or exceed satisfaction levels.
Address and resolve customer complaints, both verbal and written.
Set performance goals and deadlines aligned with company plans.
Monitor employee productivity and provide constructive feedback and coaching.
Maintain timekeeping records and manage payroll inputs for hourly staff.
Handle disciplinary actions when needed, adhering to company policies.
Enforce company safety standards and report non-compliance.
Manage workplace accidents, including reporting, investigations, and injury management.
Maintain a safe and healthy work environment by following legal regulations.