Operations Supervisor - Fresno, CA

Lakeland Industries•Fresno, CA

2d•Onsite

About The Position

California PPE is a Verified Independent Service Provider, providing compliant cleaning and inspection to Fire and Personal Protective equipment. We are seeking a highly organized and proactive General Manager to oversee daily operations at our Fresno location. This role requires strong leadership skills, excellent communication, and the ability to manage both people and processes to ensure smooth workflow.

Requirements

Proven experience in a management or supervisory role.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and meet deadlines.

Nice To Haves

Familiarity with inventory management and shipping processes preferred.

Responsibilities

Supervise, coach, and motivate employees to achieve daily, monthly and quarterly performance goals.
Conduct regular employee performance reviews and provide feedback.
Manage hiring, onboarding, and training of new team members.
Oversee shop workflow to ensure deadlines and quality standards are met.
Schedule and coordinate customer pickups and drop-offs.
Manage inventory levels and order necessary materials and supplies.
Process shipments (UPS, etc.) and ensure timely delivery.
Greet and assist all incoming customers with professionalism.
Answer incoming phone calls and respond to inquiries promptly.
Manage and redirect incoming emails (including AP, AR, and other departments).
Maintain accurate records and ensure compliance with company policies.
Monitor and optimize operational efficiency across all areas.