Operations Supervisor - 2nd Shift

Resideo Technologies, Inc. • Louisville, KY

53d • Onsite

About The Position

This Resideo DC Operations Supervisor is responsible for leading, directing, and managing Distribution Center shift operations to ensure consistent, high-level service quality and customer satisfaction, cost-efficient operations, compliance with company policies and procedures, ISO standards, and Sarbanes Oxley requirements, and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values. This is a 2nd Shift position that will report directly to the 2nd Shift Operations Manager.

Requirements

• 3+ years of related experience in Logistics, Manufacturing, or Distribution Center setting with experience in project management, Lean Six Sigma, and Process Flow
• Professional experience in a supervisory/manager role
• Experience leading continuous improvement projects
• Inventory management/warehouse management system experience (Ex: SAP, Epicor, NetSuite, Oracle, etc.)
• Must be able to work in a warehouse environment, loud noise and wear proper PPE
• Able to lift, push, carry, and pull up to 50lbs
• Ability to meet physical requirements, including various standing, sitting, and walking through the warehouse
• This may include overtime and Overtime work depending on peak season, customer escalations, and operations issues

Nice To Haves

• The ability to read and interpret documents such as safety rules, operating and maintenance instructions, ISO standards, and procedure manuals
• The ability to develop, implement, and analyze reporting Metrics, Productivity Reporting, as well as analyze failure and problem-resolution
• Strong understanding of logistic process flows and proven ability to identify and correct bottlenecks/constraints in a fast-paced logistics environment
• Superior analytical and process improvement skills
• Strong PC skills, including Windows, Office Suite, and SAP applications
• Excellent verbal, written, and technical communication skills with the ability to effectively communicate with all levels of the organization
• Proven collaboration skills and ability to influence management and cross function teams
• Ability to lead people and engage/mentor personnel
• Excellent oral and written communication skills
• Good analytical skills

Responsibilities

• Demonstrate leadership and commitment to Safety Culture, Quality Policy, ISO Standard Processes, Customer Focus, and Continuous Improvement best practices.
• DC shift operations areas of responsibility consist of, but are not limited to: Inbound, Inventory, Returns, Refurbishment, and Outbound Shipments.
• Performance tracking and reporting of KPIs: On Time Receiving Schedule, On Time Shipping to Schedule (OTTR), Customer Quality Issues, Labor goals, Inventory Accuracy.
• Plan and monitor daily and weekly staffing schedules, adjusting them as needed to ensure adequate staffing levels that support operational demands and business objectives.
• Utilize communication skills to motivate staff and develop effective working relationships with peers, executives, and customers.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and promptly and meets all compliance requirements.
• Set and improve performance standards for hourly associates.
• Coach, train, and mentor direct report, and provide career development opportunities through continuous improvement objectives and quality management activities.
• Address all employee performance issues promptly and directly, in accordance with personnel policies and procedures, partnering with HR where needed.
• Conduct daily and weekly meetings with staff to assess the group's overall status, discuss ideas for improvement, and inform staff of new developments.
• Quickly resolve any operational issues to eliminate production loss or transportation service failures and proactively communicate with customer(s).
• Implement process improvement projects and identify other areas for improvement.
• Recommending methods, processes, and systems for maximum utilization of facilities, materials, employees, and other assets.
• Managing projects to support the execution of capital budget expenditures and/or lead segments of the projects.
• Providing support to other duties as assigned.
• Ensure all policies and procedures are consistently administered.
• Communicate with the operations manager regarding progress and problems or issues.
• Maintain a flexible work schedule.

Benefits

• Innovation: Bring your creative ideas to the table and be part of a company that values out-of-the-box thinking
• Growth: Join a dynamic team with ample opportunities for professional and personal development
• Resideo provides employees with a comprehensive benefits package, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees