Operations Supervisor

COFREIGHT INC • Douglasville, GA

21d

About The Position

Plan, organize, and monitor resources (people/equipment/time) to ensure a smooth and consistent department operation that satisfies internal and external customers. Ensure that department resources are optimized by monitoring performance indicators, such as employee time and department production data, identifying problems, and taking appropriate corrective action. Maintain personnel structure and staffing level to accomplish department goals. Evaluate and recommend internal and external applicants for hire as Regular Associates. Plan and coordinate work, train and motivate Associates, monitor Associate job performance, and conduct and record formal evaluations and corrective actions. Ensure Associate ability to perform their jobs in a safe, efficient and effective manner. The Operations Supervisor - Shipping/Receiving is responsible for: Managing and overseeing daily operations within the department Meeting customer and company KPI's and SLA's on a weekly, monthly and yearly basis Facilitating effective Problem Solving & Root Cause Analysis as needed Training, monitoring, evaluating, supervising and disciplining employees based on goals and duties Verifying employee time/payroll information and authorize overtime Assisting in managing department workforce, reinforcing company policy and procedure and establishing and maintaining healthy working relationship across the organization Showing initiative and making suggestions for improving processes Assisting manager with planning and budget process Working in a fast paced environment handling multiple tasks with complex deadlines Communicating with customers, vendors and employees Coordinating with other departments within the company Overseeing all Shipping/Receiving operations Ensuring that all customer IRG requirements are met

Requirements

• 3+ years Supervision of associates
• Previous logistics, supply chain, or warehousing experience
• 2+ years fulfillment/pick/pack/ship environment
• Previous WMS exp
• Hourly/Daily reporting experience
• Excellent verbal/written communication skills
• Intermediate level Excel and Word
• Ability to work in a fast paced environment
• Ability to problem solve
• Proven strong organizational and time management skills
• Strong verbal and written communication skills

Responsibilities

• Managing and overseeing daily operations within the department
• Meeting customer and company KPI's and SLA's on a weekly, monthly and yearly basis
• Facilitating effective Problem Solving & Root Cause Analysis as needed
• Training, monitoring, evaluating, supervising and disciplining employees based on goals and duties
• Verifying employee time/payroll information and authorize overtime
• Assisting in managing department workforce, reinforcing company policy and procedure and establishing and maintaining healthy working relationship across the organization
• Showing initiative and making suggestions for improving processes
• Assisting manager with planning and budget process
• Working in a fast paced environment handling multiple tasks with complex deadlines
• Communicating with customers, vendors and employees
• Coordinating with other departments within the company
• Overseeing all Shipping/Receiving operations
• Ensuring that all customer IRG requirements are met

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed