Operations Supervisor| Outbound

Pet Food Experts•Denver, PA

About The Position

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX) , we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. The Operations Supervisor is responsible for planning, organizing, and monitoring the storage, selection, and distribution of items received from either supplies or vendors to Pet Food Experts' customers while demonstrating strong leadership, dedication toward achieving goals, and developing teams to execute the process.

Requirements

Ability to read, write and understand English, including identifying numbers
Ability to communicate effectively, both orally and in writing
Knowledge of warehouse operations, preferably all aspects of loading dock operation in a distribution environment
Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack
Knowledge of occupational hazards and safety precautions
Strong attention to detail and good time-management with the ability to multi-task and follow up
Work both independently with minimal supervision and collaboratively in a team environment
Reliable transportation, solid attendance and a positive, professional attitude, acting as a mentor and setting good examples to team members
Strong working knowledge of company WMS and computer proficiency to utilize time and attendance system and Google G Suite office applications
3 to 5 years of experience in warehousing, receiving, inventory control or shipping in a distribution environment, with 2 years of direct supervisory experience

Nice To Haves

Knowledge of bar code technology, voice-directed order selection, and electronic data interchange preferred

Responsibilities

Manage warehouse activities including coordinating a smooth and consistent operation, ensuring product is selected and properly loaded in an effective and efficient manner as needed to satisfy internal and external customer delivery requirements
Plan and coordinate employee work, train and motivate, monitor and evaluate performance of a warehouse team
Ensure team members' abilities to accurately perform essentials functions of the warehouse jobs while fostering a high degree of morale amongst the team
Provide appropriate level of hands on instruction and direction to ensure employees have clear path to operational success
Maintain a personnel structure and staffing level to accomplish the warehouse distribution goals
Assist in the recruiting, hiring, promoting, disciplining, and off-boarding processes, as necessary
Review employee performance and provide feedback and suggestions for improvement
Develop and maintain a continuous training and cross training program to accomplish the warehouse mission in a safe, effective manner
Identify measures that can improve various warehouse processes
Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations

Benefits

Flexible Time Off
Paid Parental Leave
Competitive compensation package
Excellent group health benefit programs, including medical, dental and vision
Health Care and Dependent Care Flexible Spending Accounts
Company-paid basic life/AD&D, short- and long-term disability insurances
Additional supplemental benefits with the convenience of weekly payroll deductions
Retirement savings plan with employer match
Employee Assistance Program
Employee pet perks discount program