Operations Supervisor (Weekday Nights)

Kohl's

About The Position

As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

Requirements

Strong people management skills with the ability to coach, motivate, and hold teams accountable
Demonstrated leadership capabilities, including leading by example and supporting team development
Ability to effectively manage performance, expectations, and day-to-day priorities
Ability to analyze data, identify trends, and drive operational improvements
High attention to detail with a strong focus on accuracy, controls, and compliance
Effective communication skills, both written and verbal
Ability to work cross-functionally and build productive working relationships
Comfortable operating in a fast-paced, high-volume environment
Direct experience includes hands-on responsibility for operational execution
Relatable experience may include roles in operations, retail leadership, logistics, or analytical positions where accountability, performance management, and operational metrics were key responsibilities
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.

Nice To Haves

Experience in retail, eCommerce, or omnichannel operations
Experience building and supporting team

Responsibilities

Manage the workflow of several departments in conjunction with individual department supervisors
Develop and maintain accuracy standards to ensure unit inventory integrity
Align with business partners to resolve issues and ensure efficient service
Ensure dynamic staffing to meet company goals
Effectively manage staff to meet productivity and cost goals
Evaluate and track level of service and accuracy standards
Leads direct reports to achieve unit goals by Kohl's policies and practices
Increase associate engagement by developing and communicating a clear vision
Maintain open communication, set clear objectives and remove barriers
Develop an effective staff through coaching and performance feedback
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to learn and comply with all company policies, procedures, standards and guidelines.
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others.
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units.
Ability to complete or oversee the completion of assigned projects in a timely manner.
Perform work in accordance with the Physical Requirements section.