Operations Supervisor (Shipping and Receiving)

M S Agency Limited • Houston, TX

92d

About The Position

The Operations Supervisor is directly responsible for the day to day supervision of the warehouse operation, leading, managing, and assigning the work for Non-Slab operation. Ensures the timely and accuracy of pick pack orders, material putaways, day time replenishments, and Outbound Shipments.

Requirements

• High school diploma or equivalent required.
• College degree is a plus.
• Three (3) to five (5) years of supervisory experience.
• Sit-down and stand-up forklift experience is a plus.
• Able to use tablets (iPad), WMS, and navigate internal portal.
• Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills with the ability to coach, mentor, analyze data, and develop effective solutions.
• Excellent oral and written communication skills in English with all levels of the organization.
• Provide high levels of customer service to both internal and external customers.
• Good organizational skills across all aspects of operations.

Nice To Haves

• College degree

Responsibilities

• Assure all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 15-30 employees.
• Maintain and manage facility quality process and uphold operating standards.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet quality and accuracy standards.
• Supervise realignment activities to ensure maximum optimization of the facilities staffing.
• Manage operational efficiencies to ensure continuous improvement activities support goals.
• Provide direct supervision to the shift Leads and front line associates. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, troubleshooting, mitigation to issues, and guidance to team.
• Continuously work towards increasing the leadership capability of the team and drive professional growth and development.
• Responsible for all facility/equipment upkeep, maintenance, and supplies.
• Maintain a safe working environment and oversee safety compliance.
• Provide critical communication to internal and external customers.
• Perform frequent warehouse audits to ensure work procedures and functions meet compliance.
• Other duties and responsibilities as assigned by the organization.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED