Operations Supervisor - Repair

Owens & Minor

72d • $65,000 - $70,000

About The Position

The Operation Supervisor Repair is responsible for the output of his/her Repair operation, including productivity of Repair Technicians, and departmental budget, costs and quality management. This role involves managing a team of technicians, coordinating the repair and refurbishment of equipment, and ensuring the timely delivery of repaired products to customers. The key responsibilities ensure a safe, healthy, and productive workplace for the continuous flow of clean, quality rental equipment to meet the needs of the branches/customers and support their growth. The anticipated salary range for this position is $65,000 - $70,000. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Shift: M-F 6am-2:30pm.

Requirements

• High School Diploma or GED (minimum requirement)
• 2-5 years of experience in warehouse, logistics, or distribution operations
• Prior supervisory or leadership experience is preferred
• Experience with inventory management systems is beneficial

Nice To Haves

• Knowledge of safety and compliance regulations (OSHA, DOT, FDA, and CHAD)
• Must meet eligibility requirements for certification with State regulatory agencies of medical oxygen, where required by law
• Must maintain training certifications for Medical Gases, Hazmat and PIT Training
• MHE/Forklift Certification
• Lean skills required

Responsibilities

• Set goals and develop plans to meet or exceed monthly repair demand by monitoring on monthly build plan and daily JDA demand plan and supervising the productivity and output of Repair Techs.
• Ensure agility to meet unforeseen demands.
• Ensure hourly monitoring of repair progress, troubleshoot reason for delays, and adjust labor and plans, as necessary.
• Track key performance indicators (KPIs) and operational goals.
• Ensure all Equipment Repair Orders are accurate, turned in promptly to the Data Entry Clerk, and applicable documents are entered into the Repair Tool the next business day.
• Provide regular reports to senior management on team performance and operational effectiveness.
• Lead Lean Daily Management, conduct daily huddles with the entire team to report on current goals and actuals, answer questions, and flow pertinent information to and from all teammates.
• Supervise and support the operational team(s), ensuring the health and safety of all.
• Responsible for hiring, coaching, performance appraisal, and disciplining subordinate staff.
• Responsible for scheduling a daily work plan to meet productivity and quality goals.
• Coordinate shifts and schedules, account for attendance, to ensure sufficient staffing for operational needs.
• Responsible for own cost center budgets.
• Track parts and supplies spending, budget forecasting, reporting, and analysis.
• Lead, supervise, and support the repair team lead, technicians, data entry clerks, ensuring productivity, efficiency, quality, and safety standards are met.
• Ensure skills (technical, administrative) are tracked and single points of failure reduced or eliminated to foster a culture according to IDEAL values, teamwork, and continuous improvement.
• Ensure training of all repair teammates.
• Ensure products and services meet company’s quality standards, customer expectations, and compliance regulations.
• Conduct final inspections of repaired equipment to verify performance and safety.
• Actively participate in and/or lead the Safety Committee functions, including weekly and monthly safety checks.
• Monitor and control repair costs, optimizing resource utilization.
• Responsible for timely procurement of goods and tracking inventory movement.
• Proactively manage demand plan and urgent requests.

Benefits

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after one year of service
• Employee stock purchase plan
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees