Operations Supervisor, Parking

Olympia Development of Michigan•Detroit, MI

50d

About The Position

Job Summary: Supervises the parking staff and operation at night when the manager and assistant manager are not on duty. Key Responsibilities: • include the following. Other duties may be assigned. • Supervise staff. • Handle parking fees. • Direct traffic. • Collect revenues and write out daily report. • Lock and close lots. • Directly supervises 20 colleagues in the Parking Department. • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. • Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems. Required Knowledge, Skills and Abilities: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of customers or colleagues of organization. • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. • Ability to perform these operations using units of American money and weight measurement, volume, and distance. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Preferred Knowledge, Skills and Abilities: • Experience in the Sports and Entertainment Industry preferred. Working Conditions: • The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the colleague is regularly required to talk or hear. The colleague frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The colleague is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. • The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the colleague is regularly exposed to moving mechanical parts, fumes or airborne particles, outside weather conditions, extreme cold, extreme heat, and vibration. The colleague is occasionally exposed to high, precarious places; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate, loud at times. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development Parking. Olympia Development Parking is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Olympia Parking colleagues are committed to being the very best in all that we do. As the initial point of contact for guests visiting The District Detroit and its iconic sports and entertainment venues, parking colleagues are vital to creating a warm and welcoming environment that will be part of our visitors’ world-class experience. Olympia Parking is a comprehensive parking and mobility system that features more than 8,500 parking spaces in 33 locations across The District Detroit, including lots and garages near Comerica Park, the award-winning Little Caesars Arena and the iconic Fox Theatre. All of Olympia Parking’s facilities are equipped with state-of-the-art technology, and each is conveniently located within a 10-minute walk of entertainment venues operated by Ilitch Sports + Entertainment. Accessible parking options are available at all lots and structures, and parking can be reserved in advance of heading to The District Detroit by visiting ParkDistrictDetroit.com.

Requirements

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or colleagues of organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Experience in the Sports and Entertainment Industry preferred.

Responsibilities

Supervise staff.
Handle parking fees.
Direct traffic.
Collect revenues and write out daily report.
Lock and close lots.
Directly supervises 20 colleagues in the Parking Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.

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