Operations Supervisor (Onsite)

First American • Irving, TX

147d • $57,000 - $75,975

About The Position

Supervises the day-to-day operations of a segment of the organization’s operations in a non-manufacturing environment, while complying with established policies and procedures. Participates in developing, interpreting and implementing policies and procedures for the organization. Instills the notion within all employees at all levels of the organization, that the business unit’s primary goal is to provide the highest quality service possible to all of our customers.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 3-5 years of directly related experience.
• 2+ years demonstrated experience in a lead or supervisory role.
• Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise.
• Able to implement and enforce processes to ensure compliance and quality.
• Emerging leadership skills.
• Provides others with reliable information and uses good listening and communication skills.

Responsibilities

• Supervise the day to day operational activities of skilled, non-exempt and possibly exempt level employees who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization.
• Assist with all personnel management, ensure appropriate wage and work hour laws are followed, and provide input to goal setting for the functional area.
• Prepare related reports and audit current procedures to monitor and improve efficiency of operations.
• Ensure proper training of staff and provide ongoing coaching, while adhering to the established department practices.
• Write and conduct employee performance reviews and provides ongoing performance feedback with management consultation.
• Advocate for employees and communicate compensation changes.
• Make hiring recommendations.
• Provide regular status updates and reports to Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k
• PTO/paid sick leave
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees