Operations Supervisor (LTL Freight)

Oak Harbor Freight Lines • San Diego, CA

4d

About The Position

Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 108 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company – we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward. Are you ready to be a part of our journey?

Requirements

• 1-2 years of experience in a supervisory or customer-facing role, ideally in transportation (LTL experience preferred).
• Strong problem-solving skills, especially in time-sensitive situations.
• Proven ability to manage and motivate a team to meet performance goals.
• Excellent communication and customer service abilities.
• Proficiency in MS Office (Word, Excel, Outlook); AS400 experience is a bonus.
• Highly organized, with the ability to balance multiple priorities effectively.

Nice To Haves

• AS400 experience

Responsibilities

• Provide leadership to drivers, dock workers, and office staff in alignment with OHFL culture and company policies.
• Supervise and support P&D and linehaul operations to ensure freight moves efficiently and on schedule.
• Dispatch drivers for pickups and deliveries, optimize routes, and verify accurate documentation.
• Manage payroll functions, including reviewing and approving timecards.
• Oversee outbound dock operations, ensuring freight is loaded, staged, and handled properly.
• Enforce safety protocols, operational procedures, and compliance standards.
• Conduct monthly driver safety meetings and support training initiatives.
• Deliver proactive customer service by addressing inquiries, scheduling freight pickups, and resolving shipment delays or misroutes.
• Monitor operational metrics to identify and implement efficiency improvements.
• Manage team performance, including accountability, coaching, and disciplinary actions as needed.
• Utilize OHFL systems to maintain data accuracy, resolve operational issues, and ensure smooth workflows.
• Cover various shifts as needed to ensure consistent operational support.

Benefits

• Comprehensive medical, dental, and vision insurance with multiple plan options to fit your needs.
• Employee-only coverage pays up to 2% of gross income.
• Family coverage pays up to 4% of gross income.
• 401K – 100% match up to 5% of employee’s contribution.
• Accrue 80 hours of PTO within the first 11 months.
• Holiday pay after your 90 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees