Operations Supervisor - Logan Valley Mall

About the position

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks.

Responsibilities

• Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
• Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process.
• Manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
• Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes.
• Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
• Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
• Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Requirements

• Minimum of 2 years retail leadership experience
• Bachelor degree or equivalent work experience

Benefits

• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Eligible for eight paid holidays during the calendar year.