Operations Supervisor - Distribution

Deutsche Post DHL Group • Plainfield, IN

93d • $62,500 - $70,000

About The Position

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The Operations Supervisor is responsible for managing the labor force, encompassing tasks such as conducting training sessions, administering disciplinary actions, ensuring warehouse security, and maintaining communication with employees. Furthermore, the supervisor handles all administrative service functions for their assigned accounts and oversees the various administrative tasks associated with fulfillment operations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversees order entry, administration, and shipping processes. Trains and cross-trains associates. Compute and analyze daily, weekly production metrics. Is responsible for some basic budgeting and/or P&L responsibilities (depending upon skills and operational requirements). May involve some client interaction as directed by leadership. Maintains all certification standards such as AIB, etc., and a high standard of housekeeping standards. Ensure a high level of productivity standards using UPH, CPH, and other labor metric standards. Drive a high quality of work effort through process audits and consistent process outcomes. Schedules labor and supervises the workforce using labor planning methods to achieve financial goals. Conducts daily shift meetings and participates in organizational meetings. Coaches employees, provides performance feedback, and administers discipline accordingly. Ensures proper utilization of space, equipment, and resources. Ensures inventory accuracy, adherence to policies and procedures, sanitation guidelines, and security protocols. Communicate company goals, industry & brand knowledge, and standards to employees.

Requirements

• Bachelor's degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Nice To Haves

• Knowledge of Microsoft Excel (Preferred)

Responsibilities

• Manage the labor force, including conducting training sessions and administering disciplinary actions.
• Ensure warehouse security and maintain communication with employees.
• Handle all administrative service functions for assigned accounts.
• Oversee order entry, administration, and shipping processes.
• Train and cross-train associates.
• Compute and analyze daily, weekly production metrics.
• Responsible for basic budgeting and/or P&L responsibilities.
• Maintain certification standards and high housekeeping standards.
• Ensure high productivity standards using UPH, CPH, and other labor metrics.
• Drive quality of work through process audits and consistent outcomes.
• Schedule labor and supervise the workforce to achieve financial goals.
• Conduct daily shift meetings and participate in organizational meetings.
• Coach employees, provide performance feedback, and administer discipline.
• Ensure proper utilization of space, equipment, and resources.
• Ensure inventory accuracy and adherence to policies and procedures.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day.
• PTO program for all associates, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Excellent training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree