Operations Supervisor (Director of Operations) - Acadiana

AMIkids • Branch, LA

105d

About The Position

AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives. We seek a Director of Operations to provide leadership to the Youth Care Specialists and Youth Care Specialists Supervisors to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program.

Requirements

• Bachelor's Degree in Business Administration, Education or related field
• Minimum one (1) year supervisory experience, two (2) years preferred
• Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth

Responsibilities

• Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model
• Coordinate daily staffing schedule; ensure coverage is maintained within required ratio
• Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements
• Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items
• De-escalate youth altercations and incidents, using authorized methods and notify leadership
• Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member's successful and meaningful interactions with youth
• Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information
• Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth
• Provide constructive feedback and evaluate performance of direct reports for Team Member's continued growth
• May act as liaison between internal and external stakeholders
• Participate in recruiting process

Benefits

• Growth opportunities - we pride ourselves on developing our leaders from within
• Health Benefits - Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
• PTO & Paid Holidays
• Wellness Benefits - EAP, Health Coaching, Stress Management Programs, etc.
• Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
• Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees