Operations Supervisor - $5K Sign on Bonus - Transportation (Supply Chain/Logistics)

About the position

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives. This position involves supervising drivers and providing operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives.

Responsibilities

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
• Establish and sustain that performance standards are communicated that are specific and measurable
• Interview hourly associates and provide recommendations for hire
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
• Motivate and engage associates by focusing on team accomplishments and recognition
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
• Conduct team meetings
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations
• Assist in new associate training
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
• Complete all necessary records and reports in a timely and accurate fashion
• Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• Understand the relationship between decision-making and profitability
• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
• Ensure day-to-day management and associate activities are aligned with the location safety strategy
• Provide associates with communication, training, feedback, and direction to ensure safe performance
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Conduct safety observations
• Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
• Determine areas that could benefit from Continuous Improvement efforts
• Properly plan work assignments to ensure effective use of fleet equipment
• Work with hourly associates to ensure they understand safe and efficient operation of equipment
• Work with vendors to ensure equipment is maintained
• Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
• Other projects and tasks as assigned by supervisor

Requirements

• Demonstrated leadership qualities with strong interpersonal skills
• Ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers
• Ability to work efficiently and independently with strong time management and organizational skills
• Strong written/oral communication skills and the ability to actively listen
• Ability to manage through a problem, think critically, and make decisions independently
• Ability to drive process improvement and lead change
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint
• High School Diploma or equivalent required
• Bachelor's Degree preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation and drug screening required

Benefits

• Excellent benefits plan that keeps associates and their families happy, healthy, and secure
• $5K Sign on Bonus
• Bonus eligible up to 12% of base salary