Operations Supervisor, 1st Shift (Onsite)

Raytheon Technologies • Irving, TX

76d • $82,000 - $164,000 • Hybrid

About The Position

Pratt & Whitney's Line Maintenance Services in Dallas, Texas is looking for an experienced Operations Supervisor (M3). The Operations Supervisor is responsible for the overall daily supervision of a team of mechanics and technicians performing maintenance, repair, and overhaul tasks on jet engines on our first shift. The supervisor ensures that all work is completed efficiently, safely, and in full compliance with all Federal Aviation Administration (FAA), Original Equipment Manufacturer (OEM), and company regulations. The role involves managing work schedules, resources, quality control, personnel issues, and significant financial and administrative oversight. This position is based at the Dallas TX MRO facility reporting directly to the LMS Operations Team Leader. The person in this role will supervise FAA safety-sensitive employees. Typical working hours are 6:00AM - 2:30PM, Monday - Friday. Training is available and may be required.

Requirements

• Advanced degree and 3+ years of experience in Military, Manufacturing, Engineering, Quality, Aerospace or Aftermarket industry; OR Bachelor's degree and 5+ years of relevant industry experience; OR Associate's degree and 7+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 9+ years of relevant industry experience.

Nice To Haves

• Degree in STEM field; Engineering, Business or Supply Chain.
• 2+ years of Operations Leadership experience in a manufacturing production environment.
• Holds previous GTF, V2500, PW4000 experience and international field experience.
• Aftermarket Aerospace and Overhaul and Repair (MRO) industry experience.
• Airframe and Power Plant (A&P) license.
• Working knowledge of shop practices, quality standards, processes and procedures.
• Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).
• Experience using Microsoft Office, SAP, MRP material ordering systems.
• Ability to work and effectively communicate with all levels of management, shop personnel and customers.

Responsibilities

• Provide coaching, conduct performance reviews, and address employee relations issues as needed.
• Coordinate and monitor maintenance projects to ensure deadlines are met and workflow remains efficient.
• Understand appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures.
• Demonstrate required knowledge of PW LMS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures.
• Ensure all maintenance and overhaul procedures comply with aviation regulations, such as FAA requirements.
• Conduct inspections and spot-checks of work performed to ensure the highest standards of quality and airworthiness are maintained.
• Provide hands-on assistance and technical expertise for complex repair procedures.
• Verify that all work packages, logbook entries, and maintenance records are accurately and completely documented for compliance and traceability.
• Review and approve technicians logged hours, ensuring they are accurately allocated to specific work orders and projects.
• Monitor daily attendance, track and approve time-off requests, and manage overtime to ensure adequate staffing levels and compliance with company policies.
• Review and approve expense reports submitted by technicians for work-related purchases, ensuring all documentation is accurate and compliant with company policy.
• Coordinate the optimum use of manpower, equipment, and shop space to support maintenance schedules.
• Work with Material Planning Team to ensure parts are marshaled and available to support build schedule.
• Ensure the proper maintenance of all shop equipment and tooling.
• Enforce all safety regulations, including the use of personal protective equipment (PPE), and ensure a clean, orderly work environment.
• Document and report all mechanical incidents and safety issues, participate in investigation and the implementation of corrective actions.
• Manage, train, and mentor a team of aircraft mechanics and engine technicians.
• Distribute work orders and schedule maintenance tasks based on operational needs and technician qualifications.
• Take appropriate actions and work with the team to ensure customers' expectations are met.

Benefits

• Medical, dental, vision, life insurance, short-term disability, long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree