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As an Operations Strategist for Balsam Brands, your job will be to help manage day-to-day warehouse operations and order processing tasks for our businesses, as well as assist in various other operations related tasks and projects like warehouse and shipping invoice reviews, identifying and onboarding new shipping partners, and preparing analysis of costs and shipping metrics to look for efficiencies. You will gain a thorough understanding of parcel and freight shipping, including costs, carrier requirements, and carrier options, and seek to find ways to minimize costs while maintaining an optimal customer experience. The Operations Strategist will prepare various reports for management that will improve visibility of operational challenges, identify opportunities to optimize order processing, inventory allocation, and inventory management. You will collaborate across geographies with team members in Ireland and Manila, and report warehouse and shipping metrics to stakeholders. You will also collaborate with cross functional partners to support any marketplace, PR, and special projects. In addition, you will jump in to help our team, improve our capabilities and handle challenges by gathering and providing data in a resourceful manner. This role reports to the Director of Operations and is expected to work in a hybrid work model, which currently includes Monday, Tuesday and Wednesday in-office.
