The Operations & Strategic Development Manager is a senior leadership role responsible for overseeing organizational operations, program management, HR processes, and strategic planning initiatives. This position provides direct supervision to the Program Manager, Client Services Manager, Medical Specialist, and Training & Quality Assurance Lead, while also providing oversight and partnership with the Human Resources department. This role ensures operational efficiency, compliance with regulatory standards, financial stewardship, program quality, and staff development. The Operations & Strategic Development Manager serves as a key leader in aligning organizational strategy with day-to-day operations to ensure the highest quality of services for clients and sustainable growth for the organization.