Operations Specialist

Cascade Receivables Management • Phoenix, AZ

410d • $37,440 - $43,680

About The Position

The Operations Specialist at Cascade Receivables Management, LLC plays a crucial role in the Operations Department, supporting vendors and ensuring a positive company image. This position is integral to the organization's success and involves working in a fast-paced, team-oriented environment. The specialist will handle various tasks including account inquiries, document management, and vendor communications, contributing to the overall efficiency of the operations.

Requirements

• Associates degree or equivalent experience; Bachelor's Degree preferred.
• 1+ years of experience in office administration in financial services or collections.
• Ability to provide excellent customer service with sensitivity, tact, and professionalism.
• Knowledge and proficiency in Microsoft Outlook, Word, and Excel.
• Strong verbal and written communication skills.
• Very organized with a strong attention to detail.
• Problem solver with the ability to quickly learn new processes and be a self-starter.
• Flexible with the ability to adjust to changing priorities and handle multiple projects simultaneously.
• Ability to work well with others in a team environment.

Responsibilities

• Build and maintain healthy relationships with vendors.
• Handle general account inquiries, legal document research and filing, payment tracking, and document fulfillment.
• Manage correspondence with vendors and Cascade feedback.
• Review documents for accuracy and completeness, and handle follow-up actions including uploading and distributing documents.
• Receive, process, and store vendor monthly transaction reports.
• Follow up on missing reports and provide additional vendor support.

Benefits

• Paid Time Off and designated paid holidays.
• Medical, dental, vision, and life insurance.
• Flexible spending account (FSA).
• 401(k) eligibility after one year of employment with a generous company match.
• Initial and ongoing training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Associate degree