Operations Specialist (Daytona, FL)
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Start your career with FCC and become part of our global team of passionate waste industry professionals. The Operations Specialist provides day-to-day support across office operations and dispatch functions. This position plays a key role in ensuring smooth internal workflows, assisting with scheduling, data entry, customer coordination, and general administrative tasks. The ideal candidate is organized, flexible, and able to work effectively in a fast-paced environment.
Requirements
- High school diploma or equivalent required.
- 1+ years of experience in an office, customer service, dispatch, or administrative support role preferred.
- Strong organizational and time management skills.
- Basic proficiency with computers and standard office software (e.g., Microsoft Office, Excel, email systems).
- Strong verbal and written communication skills.
- Ability to multi-task and adapt to changing priorities.
- Comfortable working independently and as part of a team.
Responsibilities
- Assist with dispatching and scheduling of field personnel or service routes.
- Provide administrative support including filing, data entry, document preparation, and recordkeeping.
- Answer phones, respond to emails, and communicate effectively with customers and team members.
- Support office operations by ordering supplies, maintaining office organization, and handling basic clerical tasks.
- Help track job progress and ensure accurate documentation of services performed.
- Coordinate with drivers, technicians, or service crews to support daily operations.
- Input and update information in dispatch or scheduling software.
- Assist with reporting, and maintaining compliance records as needed.
- All billing for GEL locations and hauling.
- Enter received payments from customers.
- Process credit card payments.
- Perform collection calls.
- Any additional task assigned by supervisor and/or manager.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short-Term & Long-Term Disability
- Training & Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
