Operations Specialist - Private Client Services

Marsh McLennan•Golden Valley, MN

2d•Hybrid

About The Position

Operations Specialist – Private Client Services Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Operations Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH) A day in the life. As our Operations Specialist on the Private Client Services team, you’ll be the key point of contact for departmental-specific technology, training, operational procedures, employee work audits, and carrier/vendor educational opportunities. In addition, you will provide proactive client service to an assigned book of business in order to stay current on industry trends and provide strategy and market guidance to team members. Our future colleague. We’d love to meet you if your professional track record includes these skills: Working knowledge of Private Client Services with 5+ years of industry experience Demonstrated knowledge in relationship management Ability to coordinate multiple projects while ensuring timely and accurate client deliverables with effective problem solving and resolution skills Strong organizational, project planning and management, analytical and multi-tasking skills Superior listening, verbal, and written communication skills State Property and Casualty License High School diploma or equivalent These additional qualifications are a plus, but not required to apply: Bachelor’s degree in related field We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure . Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMAPCS The applicable base salary range for this role is $48,400 to $90,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Requirements

Working knowledge of Private Client Services with 5+ years of industry experience
Demonstrated knowledge in relationship management
Ability to coordinate multiple projects while ensuring timely and accurate client deliverables with effective problem solving and resolution skills
Strong organizational, project planning and management, analytical and multi-tasking skills
Superior listening, verbal, and written communication skills
State Property and Casualty License
High School diploma or equivalent

Nice To Haves

Bachelor’s degree in related field

Responsibilities

key point of contact for departmental-specific technology
training
operational procedures
employee work audits
carrier/vendor educational opportunities
provide proactive client service to an assigned book of business in order to stay current on industry trends and provide strategy and market guidance to team members