Operations Specialist

CLEAResult

11d • $48,800 - $66,300

About The Position

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Program and Operations support staff ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines. Program and Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer, or trade ally communication and contact. For this exciting career opportunity, you’re a great fit if you can… Provide day-to-day operational support for program activities, including communications, coordination, and documentation. Manage and process incoming customer applications from initial intake through final completion, ensuring accuracy, completeness, and adherence to program requirements. Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery. Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate. Assist with recurring and ad-hoc data collection efforts to support internal analysis, audits, and performance tracking.

Requirements

• 3-6 years of relevant industry experience.
• Bachelor’s degree preferred or equivalent work experience.
• Proficiency with Microsoft Office required, particularly Excel.

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Manage and process incoming customer applications from initial intake through final completion, ensuring accuracy, completeness, and adherence to program requirements.
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery.
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate.
• Assist with recurring and ad-hoc data collection efforts to support internal analysis, audits, and performance tracking.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees