Operations Specialist
About The Position
United Bank of Union is currently seeking highly motivated, customer service oriented individuals who love our community and want to be part of a growing and successful team. The Operations Specialist provides the first line of contact and trusted consultant to our customers. This position will work directly with customers through telephone and electronic delivery channels while providing excellent customer service. Responsibilities include basic account maintenance and bookkeeping duties; review of deposit and loan documents and all file maintenance to ensure accurate up-to-date account information; monitor activity on controlled accounts; resolve debit card disputes and losses; and prepare/maintain deposit and loan reports; electronic banking support along with processing of customer ACH's Payroll and Vendor Payments and Wire distribution. Ideal candidate will have excellent customer service and phone skills, be detail oriented; reliable; and have excellent communication skills. Banking experience is preferred. UBU provides a competitive salary and benefits package that includes paid leave (sick, vacation, personal) paid holidays, health, vision, dental, life insurance; education assistance program, excellent 401K retirement plan; opportunities to advance within the bank and a great team environment. FDIC Member United Bank of Union is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Requirements
- Excellent customer service and phone skills
- Detail oriented
- Reliable
- Excellent communication skills
Nice To Haves
- Banking experience
Responsibilities
- Basic account maintenance and bookkeeping duties
- Review of deposit and loan documents and all file maintenance to ensure accurate up-to-date account information
- Monitor activity on controlled accounts
- Resolve debit card disputes and losses
- Prepare/maintain deposit and loan reports
- Electronic banking support along with processing of customer ACH's Payroll and Vendor Payments and Wire distribution
Benefits
- Paid leave (sick, vacation, personal)
- Paid holidays
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- Education assistance program
- Excellent 401K retirement plan
- Opportunities to advance within the bank
- Great team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
