Operations Specialist

Acrisure • Austin, TX

28d • Onsite

About The Position

The Operations Coordinator supports day-to-day business operations of the Enterprise Technology Group by ensuring processes run efficiently, resources are properly allocated, and communication flows smoothly across departments. This role serves as a key point of coordination for operational activities, helping teams meet deadlines, improve workflows, and deliver high-quality service.

Requirements

• Attention to detail: Exercise extreme attention to accuracy, organization, and productivity. Ability to identify and correct errors, spot and improve weaknesses.
• Manage a high volume of work with efficiency: An expert at multi-tasking. Able to juggle competing demands and prioritize without sacrificing quality.
• Entrepreneurial and resourceful: Consistently overcome challenges and leverage resources to creatively solve problems. Independently capable of solving problems, corralling resources, and delivering results in challenging situations.
• Highly effective communicator: Be an active listener. Distill complex concepts into concise and clear communication with maximum impact.
• Proficient in various office software (Microsoft Office, various project management tools) and must be comfortable with learning new software tools
• Bachelor’s degree in business administration, operations management, or related field (or equivalent experience).
• Must exhibit professionalism and an ability to interact with executive leaders
• High degree of tact, diplomacy and discretion required
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

• Preferred 3+ years’ experience in an operations, administrative, or coordination role.
• Strong analytical, problem-solving, and decision-making abilities.
• Familiarity with workflow systems, CRMs, or project management platforms (e.g., Asana, Trello, Monday.com).
• Knowledge of basic reporting and data analysis.

Responsibilities

• Operational Support: Assist in planning, executing, and monitoring daily operational activities to ensure business continuity.
• Process Coordination: Maintain and improve operational processes, documentation, and SOPs.
• Data & Reporting: Track operational metrics, prepare reports, and provide insights to support decision-making.
• Cross-Functional Communication: Serve as a liaison between departments to ensure alignment and prompt resolution of operational issues.
• Vendor & Client Coordination: Communicate with external partners, vendors, and clients to support service delivery.
• Project Assistance: Support project planning, execution, and monitoring, ensuring tasks are completed on time.
• Compliance & Quality Control: Help ensure compliance with company policies, safety guidelines, and quality standards.
• Oversee execution of events including regular Town Halls, weekly or monthly recurring meetings.
• Provide general administrative and professional support to executive leaders.
• Prepare and organize the completion of company documents such as reports and presentations.
• Manage day-to-day office operations, current expectations include 4 days in-office
• Virtual and in-person meeting coordination and event management
• Manage office vendors, order, receive and organize office supplies
• Manage reception of all visitors and provide a high level of guest services
• Liaison with corporate IT, assist in maintenance of local hardware and A/V systems

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees