Operations Specialist

Xcel Energy • Eau Claire, WI

398d • $44,512 - $62,400

About The Position

The Operations Specialist at Xcel Energy is responsible for providing a wide range of field work support activities, including processing completed work orders and performing various administrative support functions. This role requires a self-motivated and organized individual to ensure data integrity and adherence to processes within the Distribution Design operations.

Requirements

• High School diploma or GED and 3 years field related experience OR an associate or bachelor's Degree with 1 year of relevant experience in construction, office management, administrative support, project management/coordination, or customer service.
• Broad knowledge of department operations and policies.
• Proficient in the use of Microsoft Office applications and work management database applications.
• Utility experience preferred.
• Knowledge of CRS, SAP, GIS, ETP and the company's internal business rules and state and regulatory requirements is preferred.

Nice To Haves

• Utility experience
• Knowledge of CRS, SAP, GIS, ETP and the company's internal business rules and state and regulatory requirements.

Responsibilities

• Receive and complete job closeout of all work packets within various systems.
• Assess and monitor requirements for job closure.
• Analyze reports to verify labor and equipment charged to each work, job, trouble, and miscellaneous order.
• Understand procedures and rules associated with time and expense reporting for union/non-union employees.
• Conduct periodic reviews of time reports and expenses to ensure report integrity and accuracy.
• Coordinate and initiate individual and group meetings as well as travel arrangements for the field operations department.
• Arrange schedules for management staff and order office supplies.
• Greet and direct customers and answer phones, serving as the primary on-site contact for contractors and vendors.
• Perform data entry and copying of drawings and forms, assisting with record and document management functions.
• Assist with audits and produce required compliance reports related to internal business rules and state regulations.
• Track safety training completion and manage safety equipment and supplies.
• Provide assistance during emergency operations.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA)
• Limited-Purpose FSA
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Utilities
• Education Level: High school or GED
• Number of Employees: 10,001+ employees